SquEEK: Your Customer Messages Are Answered Instantly, Any Hour
SquEEK handles every customer portal message with full job context. Customers get instant, accurate responses at any hour — no waiting for a human to pick up the queue.
Your Message Gets a Real Answer Immediately
EEK's SquEEK messaging AI handles every customer message sent through the portal. Not a chatbot with a decision tree — a full AI agent with the complete job record loaded: vehicle details, current status, supplier assigned, work completed, invoice status, and the full history of every previous message on the job.
When you message about your vehicle at 7am, the response arrives within seconds. When you ask why a line item on your invoice is what it is, SquEEK knows the answer without escalating to admin. When you want to know if your ETA has changed, SquEEK checks the latest supplier update and tells you.
The Validator
Before any SquEEK message reaches a customer, it passes through a validation layer that checks accuracy, tone, and legal exposure. The validator either approves the message, rewrites it, or escalates it to human review. This means customers receive messages that are not just fast — they are also accurate and appropriately worded. The combination of speed and quality is what makes SquEEK genuinely useful rather than a liability.
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1,909 Customer Stories. 114 Suppliers Nationwide. One Number.
EEK Mechanical operates across every New Zealand suburb, 24/7, as the country's only NZIFDA Tier 1 Compliant Operator with a certified nationwide workshop network. 1,909 real jobs. 114 workshop partners. One call.
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