24/7 Roadside Misfuel Assistance

Emergency Help, Wherever You Are

Misfuelling is stressful enough without the added worry of how to get your vehicle to a workshop. That's why we come to you. We dispatch a tow truck to collect your vehicle and bring it to our fully-equipped workshop where the complete drain, flush, filter replacement, and system service is carried out to manufacturer specifications.

Truly 24/7 Coverage

We know that misfuelling doesn't happen on a convenient schedule. That's why our service operates 24 hours a day, 7 days a week, 365 days a year. Whether it's 3am on a bank holiday or midday on a Tuesday, you'll reach a real person when you call, and a technician will be dispatched to your location immediately. No answering machines, no "call back during business hours," no waiting until morning.

Response Times

Our average response time from call to arrival is typically between 30 and 60 minutes, depending on your location and current demand. We maintain a distributed network of tow operators to ensure coverage across a wide area, and we'll give you an accurate estimated arrival time when you call so you know exactly how long you'll be waiting.

What to Do While You Wait

After calling us, the most important thing is to avoid starting your engine. If you're at a filling station, let the staff know what's happened and, if possible, move your vehicle to a safe area by pushing it (with help) rather than driving. If you're on a roadside, turn on your hazard lights and stay somewhere safe — ideally behind a barrier or well away from traffic.

If you've already driven on the wrong fuel and your engine has stopped, leave the vehicle where it is (as long as it's safe), turn on your hazards, and wait for our technician. Do not attempt to restart the engine.

Workshop Service

Our vehicles carry everything needed to collect your vehicle safely. We tow it to our workshop where the full drain, flush, filter replacement, and system service is completed. You collect your vehicle from us once it's cleared and tested.

Safety First

Collecting vehicles from the roadside or forecourts requires strict safety protocols. Our operators are trained in roadside safety procedures, carry high-visibility equipment, warning signs, and fire safety apparatus. We carry full public liability insurance and comply with all relevant health and safety regulations. Your safety — and that of other road users — is never compromised.

One Call Does It All

When you call us, we handle everything. There's no need to arrange a tow, find a garage, or coordinate between multiple service providers. One phone call puts a qualified technician on the way to your location with everything needed to resolve the problem. We'll keep you informed of our progress, give you a clear arrival estimate, and have you back on the road as quickly as possible.