Your Job Portal: Everything in One Link, No Login Required
Every EEK customer gets a unique portal URL from their first SMS. Job status, messages, invoice, and payment link — all visible from booking to vehicle collection. The link is the login.
One Link. Everything You Need to Know.
When EEK confirms your booking, you receive a link by SMS and email. That link is your personal job portal — a private, persistent view of your recovery job that shows everything happening in real time. Job status, supplier assigned, expected timeline, all messages sent and received, your invoice when it is ready, and your payment link when the time comes.
There is no account to create. No password to remember. The link itself is the credential — unique to your job, expiring naturally after the job is closed. For a customer who may be using EEK only once and has no interest in maintaining a login, this is exactly the right design. Simple, immediate access with nothing to forget.
For Insurers Reviewing a Claim
EEK can share a portal view with an insurer's claims team, giving them live visibility of the job status, documentation, and invoice without requiring admin involvement. The portal link is the simplest way to give an authorised third party a clean, real-time view of a job file.
Related Articles
What Insurers Get From EEK: Reports, Certificates and Claim Documentation
A guide to the documentation EEK Mechanical provides insurers after a misfuel recovery, from workshop reports to compliance certificates.
How EEK Prices Misfuel Recovery and Keeps Every Invoice Transparent
A clear look at how EEK Mechanical prices misfuel recovery, what appears on your invoice, and where to find the itemised rate card.
Your EEK customer portal: track every step of your recovery
Track your misfuel recovery, messages, payments and documents in one place with the EEK customer portal. See live job status 24/7.