GOOD NEWS: You Caught It Early!

Still at the station? This is the best case scenario.

Wrong Fuel at Petrol Station

You're still at the pump? Perfect - don't move the car!

Call Now: 0800 769 000

Why This Is Good

You've caught the misfuel at the best possible time. The contaminated fuel is sitting in your tank but hasn't been circulated through your engine.

What This Means:

  • No engine damage (fuel hasn't circulated)
  • Simple tank drain will fix it
  • Lower cost than if you'd driven away
  • We come to you at the station

What To Do Now

  1. 1
    DO NOT start the engine

    Leave the key out of the ignition

  2. 2
    Let the station know

    Tell staff what happened - they see this regularly

  3. 3
    Put in neutral, release handbrake

    So we can push the car to a safe spot if needed

  4. 4
    Call Eek: 0800 769 000

    We'll come to the station, assess on-site, and tow to our workshop where all work is completed

What Happens Next

We arrive within ~45 minutes

Our technician comes to your location at the petrol station

On-site assessment

Our technician assesses the contamination and secures your vehicle for towing

Complete drain & flush at our workshop

We tow your vehicle to our workshop for the complete drain, flush, filter replacement, and service — collect once cleared and tested