All help articles

Misfuel Repair Costs: What to Expect

How EEK Mechanical prices a misfuel recovery — itemised tow, workshop labour, disposal, and fees from our live rate card, plus what changes if the engine was run.

Need help right now?0800 769 000

Understanding Misfuel Repair Costs at EEK

EEK Mechanical is not a mobile drain operator. We coordinate a tow to an NZIFDA-certified workshop, complete a manufacturer-spec fuel system recovery, and issue a fully itemised invoice in your customer portal.

There is no flat "$200 drain" price. Your final bill is built from the same line items on our rate card (www.eek.nz/rate-card), using live rates that can be updated without republishing this page.

The biggest cost driver is still how quickly you stopped — if the engine was never started, you usually avoid filter replacement and downstream component damage. If you drove on the wrong fuel, workshop time and parts can increase, and separate mechanical repair may be needed beyond the recovery itself.

Booking Deposit (Not the Total)

To dispatch a tow and hold a workshop slot, we take a $849.00 deposit when you book. That is a deposit only — not the final job total. The balance is itemised and settled before vehicle collection.

Every job also carries a $249.00 non-refundable booking fee (T&S §1.9) and a $289.00 NZIFDA filing fee for mandatory hazardous-substance disposal register filing.

Typical Recovery Invoice (Indicative)

These figures are calculated from our current standard invoice template and live pricing config. Your actual invoice may differ with tow distance, time of day, litres extracted, and parts required.

Indicative total (standard template): $2,837.80

That template typically includes:

  • **Towing** — from $189.00 flag fall (time-of-day bands apply) plus $4.03/km where distance-based pricing applies
  • **Workshop labour** — 4 hour minimum at $302.50/hr (weekend and public-holiday multipliers apply)
  • **Fuel disposal** — $344.80 fixed charge up to 80L extracted; $4.31/L if more than 80L
  • **Replacement fuel** — minimum $85.00, or $3.78/L (whichever is greater)
  • **Filters, freight & sundries** — from $280.00 when a filter or parts line is needed; $63.55 minimum otherwise
  • **NZIFDA filing fee** — $289.00 per job (separate line on every invoice)
  • **Booking fee** — $249.00 per job (separate line on every invoice)

Best case (engine not started, minimal sundries): often from about $2,621.35 on the same rate structure.

If you started the engine or drove briefly: expect filter/parts lines at or above $280.00, and total closer to $3,442.80 before any major component work.

What Our Phone Agents Will Tell You

This matches how Whitey and Laura handle pricing on calls:

1. Deposit first — $849.00 to get moving; not quoted as the total job.

2. If you ask about total cost — they name cost centres (tow, workshop time, disposal, replacement fuel, NZIFDA fee, parts) without dollar amounts first.

3. If you push for a number — they may quote labour only in the range $1,210.00–$1,815.00 (agents may say this aloud as "twelve to sixteen hundred"). That range is workshop labour only, never an all-in job price.

4. Final authority — the itemised invoice in your portal and our live rate card at www.eek.nz/rate-card. Verbal estimates are indicative only (T&S §6.7).

For vehicle-specific component risk (pump, injectors, DPF, etc.), agents use your rego lookup analysis on the call — those repair costs are vehicle-specific and sit on top of the recovery invoice if the workshop finds damage.

Beyond Recovery: Component Replacement

If contaminated fuel circulated through the engine, additional mechanical repair may be required after the recovery — high-pressure pump, injectors, DPF, catalytic converter, and so on. Those costs vary enormously by make, model, and how far you drove.

EEK's recovery invoice covers the controlled tow, drain/flush, disposal, and reinstatement to manufacturer spec. Separate component quotes come from the workshop assessment and are explained before any extra work proceeds.

Factors That Change Your Invoice

  • **Tow distance and time band** — flag fall plus per-km rate; evening/night and public-holiday towing surcharges apply
  • **Workshop time** — 4 hour minimum; weekend 1.5× and public holiday 2× labour rates
  • **Litres extracted** — disposal fixed charge vs per-litre rate above 80L
  • **Engine started or driven** — more flushing, filters, and inspection time; higher risk of downstream parts
  • **Fuel type** — petrol-in-diesel usually carries more component risk than diesel-in-petrol; AdBlue-in-diesel can be especially destructive

Getting a Quote

When you call 0800 769 000, we'll confirm:

  • What went in vs what the vehicle takes
  • How much wrong fuel went in
  • Whether the engine was started or driven
  • Your location (for tow planning)
  • Your insurer (most comprehensive policies cover misfuel recovery)

We then give a realistic, itemised guide aligned with the rate card above — not a generic industry "$200–$600 drain" figure. Every charge is visible on your invoice before you pay the balance.

Still stuck?

0800 769 000

24/7 - We'll sort it